Having problems with your window company?

Indispute understands how stressful it can be when things don’t go as expected, that’s why we consider your individual circumstances, guiding you through the process to an achievable dispute resolution, without the need for expensive and lengthy litigation. Saving you both time and money.

• Our Chartered Building Surveyor will carry out an independent inspection, recording any defects present in a written report.
• Based on the reports findings, negotiations with the installer can take place. Indispute can act on your behalf, communicating directly with the installer, advising both parties on possible solutions.
• Indispute will carry out final inspections after rectification has been completed in accordance with the agreed resolution.

In the unusual event of matters remaining unresolved, a report can be prepared to meet the requirements of the Civil Procedures Rules for use during litigation in the form of Expert Evidence.

Indispute has a wide experience of dispute resolution over manufacturing and installation defects, and in the case of litigation can act as an Expert Witness with reports prepared to meet the requirements of the Civil Procedures Rules.

Indispute has over 35 years experience at all levels in the construction industry, working directly in the double-glazing sector, with responsibility for training and assessment of window installers and surveyors.

Often consumers are unhappy to deal directly with a manufacturer or installer when things have gone wrong. Indispute can provide independent advice to help resolve disputes with consumers, saving you time, money, and the prospect of lengthy litigation. At the end of this process we will provide a final inspection service, once rectification work has been completed.

We can also provide your business with quality audits for installation standards, and provide technical advice on new products and processes, delivering increased levels of customer satisfaction, and helping you to achieve an improved market share.